What Are The Six Steps In The Troubleshooting Process?

What are the types of troubleshooting?

The Top 10 Basic Network Troubleshooting Tools Every IT Pro Should KnowSpeedtest.net/pingtest.net.Subnet and IP Calculator.

PuTTY/Tera Term.

Netstat.

Nslookup.

Ipconfig/ifconfig.

Tracert/traceroute.

Ping.

The most commonly used network tool is the ping utility.

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What are basic troubleshooting techniques?

Speeding up a slow computerRun fewer programs at the same time. Don’t have too many programs running at the same time. … Restart your computer. … Remove viruses and malware. … Free up hard disk space. … Verify windows system files. … Uninstall unnecessary programs. … Adjust windows visual effects. … Run a disk scan.More items…

How do you develop troubleshooting skills?

Use these ten creative tips to improve problem-solving skills, develop more strategic ways of thinking, and train your brain to do more.Dance Your Heart Out. … Work out Your Brain with Logic Puzzles or Games. … Get a Good Night’s Sleep. … Work out to Some Tunes. … Keep an “Idea Journal” with You. … Participate in Yoga.More items…

What are the 7 troubleshooting steps?

Seven-step troubleshooting methodology.Step one: identify the problem. … Step two: establish a theory of probable cause. … Step three: test the theory of probable cause. … Step four: establish a plan of action and identify potential effects. … Step five: implement the plan or escalate. … Step six: verify full system functionality.More items…

What is the first step of the troubleshooting process quizlet?

1) IDENTIFY the problem. 2) ESTABLISH a theory of probable cause (question the obvious). 3) TEST the theory to determine the cause. 4) ESTABLISH a plan of action to resolve the problem AND implement the solution.

What is the first step in troubleshooting?

The six steps of troubleshooting.Identify the problem. … Establish a theory of probable cause. … Test probable cause theory to determine actual cause. … Establish an action plan and execute the plan. … Verify full system functionality. … Document the process.

What do you think is the most effective troubleshooting process?

6 Best Practices for Effective IT TroubleshootingCollect enough information to replicate the issue. … Customize your logs for actionable insight. … Create useful error output at the source-code level. … Don’t mistake symptoms for root cause. … Implement a comprehensive logging infrastructure and use correlation IDs. … Use system monitors and predictive analytics.

What is troubleshooting and maintenance?

Preventive maintenance helps to prevent failure of parts, materials, and systems by ensuring that they are in good working order. Troubleshooting is a systematic approach to locating the cause of a fault in a computer sys- tem. A good preventive maintenance program helps minimize failures.

What is the process of troubleshooting?

Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. … The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms.